Ndivhadzo ya Vhuinwi

01Data na ndivho

Ri sedzana na akhaunthu, luṱingo, profilu, tshithu tsho khwaṱhisedzwaho tsha tshifanyiso, minwaha, vhupo ha mbeu ho ambiwaho, ṱhoḓea ya u khetha u ṱangana, luambo, lushaka/dorobo, zwisumbedzo zwa vhupo zwi re tsini, zwisumbedzo zwa sedzaxyoḽo ya mudzi/muṅwalo, zwisumbedzo zwa App Check, mathikithi a dzi notification, analytics ya kushumisele, zwikhethwa zwa khathalogo, zwithu zwa u ṱanganedza, chats, media, mivhigo, thuso, na rekhodo dza pfanelo dza thengiso.

• Vhuṱhogwa hu katela tsireledzo ya akhaunthu, u sefa u wana, u lavhelesa u fanelwa ha phurogireme ho dzudzanywaho phanḓa he zwa tendelwa, ḓinḓivhadzo dza 24-hour, chats dza tshoṱhe, u ṅwalulula/u shandukisa maṅwalo a ipfi, pfanelo ya u badela, dzi notification, thivhelo ya vhufhura, u tevhedzwa ha milayo, thuso, analytics, u tevhedzwa ha mulayo, na u phumulwa.
• Ṱhoḓea ya u khetha u ṱangana i nga khwiniswa musi hu tshi khou itwa onboarding nahone i a valiwa nga murahu ha khwaṱhisedzo ya profilu. I phumulwa nga nḓila ya u phumula akhaunthu, hu tshi tevhedzwa fhedzi u vhulunga ha tshifhinga tshoṱhe tshine tsha vha tshitswuku tsha anti-abuse tsho ṅwalwaho afho fhasi.
• Tshitoro tshi shumisa tsumbedzo dza khadi ya mbadelo; 72 i wana mafhungo a thundu, a thengiselano, a vhuimo, a fhethu, na a u fhiwa ha ndugelo hu si mafhungo o fhelelaho a khadi.
• Kha u bvisa (billing) na u ṱuvanyisa tokens, 72 i ṱumanya zvihangani zwa product na transaction zwi batanaho na akaunti, vhuṱama/ḓivhaḽa ya store na status, matsheloni a tshikhathi, huṅwe na huṅwe vhuṱumiswa hune provider i amba (provider-reported usage totals), reservations, entries dza balance na dza usage-ledger, refunds na zwoṱhe zwire na u sumbedza/vhuṱanzi (verification/reconciliation records). Izwi zwi thusa kha u ṱuvanyisa, u thivhela vhutshinyi (fraud), u khinga kha tsiko (disputes) na accounting; store i shumisa zwifanyiso zwoṱhe zwa payment-card.

02Liveness na face-consistency

Nga tenda lo sumbedzwaho nga thungo, zwifanyiso zwa khamera zwi shumiselwa u khwaṱhisedza muthu a tshi khou tshila na u shumisa u tshimbidzana vhukati ha muthu o khwaṱhisedzwaho na tshifanyiso tsha u thoma tsha profaela.

• Vidio ya liveness na zwifanyiso zwa frame zwi songo vhuye zwa vha zwone zwa reference zwi vhulungwa u swika maḓuvha a 30 u itela u sedzwa nga othomethikhi yo thivhelwaho, u langiwa ha muthu nga nḓila yo tou fhambanaho / u sedza khwalithi, u thivhela vhufhura, na u sumbedza kha u ombedzela mvelelo; zwino zwi a phumulwa nga murahu arali hu si na u vhulunga ha tsireledzo kana ha mulayo ho ṅwalwaho.
• U swika kha zwifanyiso zwo khwaṱhisedzwaho zwa reference zwaṋa zwo khwaṱhaho zwi vhulungwa musi akhauntho i tshi kha ḓi shuma u itela uri u shanduka ha tshifanyiso tsha u thoma hu kone u sedzwa; zwi a phumulwa nga u phumula ha akhauntho arali hu si na u vhulunga ha mulayo.
• Vhuṱanzi u bva kha tsheo ya u fhelisa yo landulwaho kana yo kundaho na hone hu dzudzanywa u phumulwa nga murahu ha maḓuvha a 30 arali hu si na u vhulunga ha tsireledzo kana ha mulayo ho ṅwalwaho.
• OpenAI API mafaili a tshifhinga tshithihi a input o itwaho u itela u sekwa a phumulwa nga u ṱavhanya musi nḓila ya u khunyeledza ha phindulo yo no shuma.

03U gudisa muṅwali wa AI

72 a i shumisi data ya profaela yaṋu, ya khwaṱhisedzo, milaedza, ipfi, tshifanyiso, vidio, thikhedzo, kana analytics u gudisa model ya AI ya u shumela zwinzhi ya 72 kana ya muṅwe muthu.

• Data i nga lugiswa u itela u bveledza u khwaṱhisedza ho rambiwaho, u langiwa, u ṅwalulula, u fhambana ha nyambo, kana mvelelo ya assistant na u tsireledza tshumelo.
• Arali ndivho ntswa ya u gudisa ya ḓivhadzwa nga murahu, a i nga thomi hu si na ndivhadzo ntswa na tshilidzi tsha mulayo tshine mulayo u no shuma u tshi ṱoḓa, kana tenda ḽo sumbedzwaho.

04U vhulunga

U vhulunga hu anḓana na ndivho, vhuimo ha product, tsireledzo, na mishumo ya mulayo.

• Zwiṋekedzwa zwo lindelwaho zwi a fhela nga murahu ha maḓuvha a 24.
• Nyambedzano na midia zwi dzula musi zwi tshi kha ḓi ṱoḓea kha tshumelo iṋe kana u swika zwa phumulwa, zwa thivhelwa, zwa fhela tshifhinga, zwa langiwa, kana akhauntho ya phumulwa, zwi tshi tevhela vhuṱanzi ha mivhigo na u vhulunga ha mulayo.
• Vhuṱanzi ha u langiwa hu vhulungwa nga tshifhinga tsho divhadzwaho tsha u sedzwa; zwidodombedzwa zwa u thivhela u shumiswa zwo kalulaho kha u phumula akhauntho zwi nga vhulungwa nga nḓila i thivhelwaho u swika maḓuvha a 90 phanḓa ha u phumula nga ho fhelelaho.
• Push tokens na rekhodo dza active-session zwi a bviswa kana u kundiswa musi zwi si tsha ṱoḓea.
• Tshithu tshi si na vhuṱumiswa (restricted purchase), token-ledger na rekhodi dza refund zwi nga ṱoḓea u sala ngeno ha u tshidzwa ha akaunti, uri zwi kone u thusana na u reconciling ya transaction, u khinga kha fraud/chargeback, na ḓutondele dza applicable accounting kana legal retention. Izwi zwi sa koni u fana na nḓila ya 90-day account-deletion anti-abuse identifier schedule; toegang i khou ḓadzwa (restricted) nahone rekhodi zwi khou a ṱalela u nṱha lwa tshifhinga tshihulwane kana vhuṱumelani ha legal obligation.

05Pfanelo na u langa haṋu

Zwi tshi ya nga fhethu hune na vha hone, ni nga humbela u swikelelela, u lugisa, u phumulwa, u thivhelwa, u hanedza, portability, u bvisa tenda, kana u sedzulwa ha mvelelo yo itwaho nga othomethikhi.

• U bvisa tenda a hu iti uri u lugisa ho itwaho lwa mulayo kale hu vhe hu si lwa mulayo, fhedzi zwishumiswa zwine zwa ṱoḓa u lugisa hoo zwi nga ima.
• Ni nga langa u vhonala ha khathalogo, zwine na zwi takalela kha ndivhadzo, u thivhela, u vhiga, u langa subscription, na u phumula akhauntho kha app.
• Ivhani na support@ai72app.com nahone ni katse code ya shango ya nomboro ya luṱa ya akhauntho yaṋu fhedzi nga nḓila ya thikhedzo yo tsireledzwaho musi zwi tshi nga itea.

06Age and eligibility data

72 i vhilaela fhedzi vhashumisi vhe vha swika minwaha ya 18 kana u fhira. Vhuimo, datumu ya mabebo, range ya minwaha, zwine zwa ambarwa zwa u tshwanelwa, account history, na safety signals zwi nga shumiwa u itela age gating, safety review, preference limits, na introduction constraints.

• U shumiswa ho humbulelwayo ha vhaswa vha songo swika minwaha ho nga isa kha review, restriction, suspension, closure, kana u vhulunga records dza tsireledzo.
• Hezwi checks a zwi ṋei legal identity verification kana mvelelo yo fulufhedzeaho ya minwaha/identity.

07Account and authentication data

72 i nga shuma account data u itela account creation, sessions, security, support, na records dza mulayo.

• Firebase/Auth UID, nomboro ya luṱingo, auth provider, auth state, datumu ya u sika account, login/session state, na account status.
• Push tokens, device tokens, app install/device/session identifiers, na limited device records.
• Legal consent records, accepted policy version, consent timestamp, account deletion requests, support, appeal, na recovery records.

08Verification, liveness, and profile consistency

72 i nga shuma live camera capture, verification video, verification frames, liveness challenge, real-camera, anti-replay, screen-replay risk signals, face-continuity, audio/video sync, selfie/profile photo consistency, declared name/gender/city consistency, verification metadata, verification result, na primary profile photo moderation/verification result.

• Hezwi checks ndi zwa u fhungudza khombo, profile consistency, liveness, anti-abuse, na safety signals.
• A si official identity verification, KYC, guaranteed age/gender/location verification, kana fulufhedziso ya uri mushumisi o tsireledzea.
• Kha dzinwe dzawundu, face geometry kana face data zwi nga vha biometric kana sensitive data nahone zwi nga shumiswa hu tevhedzwa mulayo u shanduka, consent, na jurisdiction-specific retention/transfer rules.

09U ṱalutshedzela, u ṅwalulula, .

72 i nga shuma maṅwalo a u thoma, maṅwalo o ṱalutshedzelwaho, luambo lwo tumbulwaho, luambo lwo khethiwaho lwa u sumbedza, zwipfi zwa mulaedza wa ipfi, zwiṅwalwa, na tshiimo tsha u shanduka tsha u thoma/ṱhalutshedzelo. Zwidodombedzwa izwi zwi nga shumisa AI, nyambo, ṱhalutshedzelo, gole, kana vhaṋetshedzi vha tsireledzo. Zwibveledzwa zwa AI, ṱhalutshedzelo, zwiṅwalwa, zwi nga kha ḓi vha zwi songo tea.

10Reports, blocks, moderation, and safety

72 i nga shuma profile reports, message reports, media reports, blocks, unblocks, moderation decisions, media quarantine/disable/remove states, safety review queue records, appeal/support communications, abuse-prevention records, fake-report detection, ban-evasion, na legal request records. Vhushaka ha mushumisi ane a khou ita report a vhudzwei nga ndila yoṱhe kha mushumisi o reportiwaho.

11Notification and chat action data

72 i nga shuma push tokens, device records, notification preview settings, message preview settings, notification delivery metadata, notification actions, chat action metadata, na privacy-first notification preferences.

12Payment and subscriptions

72 i nga shuma zwiṱemmbe zwa tshifhinga zwa u thoma/u fhedza zwa 7-ḓuvha kana 365-ḓuvha tswikelelo ya ḽeveḽe ya app ṱhukhu, tshiṱalusi tsha fulo ḽa u ṱuṱuwedza, u ṱanganedzwa ha u ṱuṱuwedza-u bvisela khagala, khwaṱhisedzo na u fanelea ha fulo, tshiimo tsho bviswaho kha akhaunthu kana u fanelea ha u ṱuṱuwedza kha gescript tshiimo tsha pfanelo, lushaka lwa pulane ya vhege/ṅwedzi, zwiṱalusi zwa thengiselano App Store / Google Play, metadatha ya ṱhanganyelo, metadatha ya u vusuludza/u khansela/u vhuedzedza/vhuimo, rekhodo dza vhufhura/khanedzano/thikhedzo, na rekhodo dza muthelo/akhaunthu. Zwifhinga zwa ḓuvha ḽa 7 na ḓuvha ḽa 365 zwo ṋewaho nga app a si milingo ya mahala ya u ṅwalisa ya Apple kana Google; a hu ṱoḓei khadi nahone a hu thomi u ṅwalisa. Datha ya khadi yo fhelelaho nga u angaredza i shumiwa nga Apple kana Google nahone i nga kha ḓi sa vhonala thwii kha 72.

13U thutha account na pfanelo dza mushumisi

Vhadzheno vha nga thoma u thutha nga app kana nga support. U ya nga mulayo u shumiswaho, vhadzheno vha nga vha na pfanelo dza u swikelela, u khakhulula, u thutha, u isa hone, u hanedza, u thivhela, u bvisa thendelo, u vhudzisa u shuma hu itwaho nga computer, kana u lavhelesa ha muthu. U thutha zwi nga si bvise nga u ṱavhanya rekhodo dza tsireledzo, mbuledzo, rekhodo dza u tevhedza mulayo, rekhodo dza transaction/tax, rekhodo dza u thivhela abuse, appeals, histori ya moderation, kana kopi dza backup.

14Vhana na vhane vha kha di vhaṱuku

72 a si ya vhadzheno vhane vha fhasi ha 18. U shumiswa kana zwine zwa bvula u vha fhasi ha mulayo zwi nga isa kha u thivhela, u fhumudza, u vala, u vhulunga, u vhala, kana u vhiga hune zwa tea.

15Tsireledzo

72 i shumisa tsireledzo dza thekhiniki na dza ndaulo dzi pfalaho. A hu na sisiteme i re yo tsireledzea zwoṱhe. Vhadzheno vha tea u tsireledza mafula avho, nomboro dza founu, account, khoudu dza verification, na mafhungo a muthu ngae.

16Website zwiṱongoli na u ela hu si ha nungo

Website i humbula luambo lune na luṅwe na luṅwe lwa analytics lwe na khetha kha u vhulunga ha browser ya henefha. Arali na tendela website analytics ya hu si ya nungo, event ya page-view i nga katela path ya khasi na tithaḽa, khetho dza luambo, hostname ya website ine ya bva hone, thaluso ya tshigwada tsha device, vhuhulwane ha screen na viewport, zone ya tshifhinga na tshifhinga tsha khumbelo. Tshumelo ya u vhiga i bva identifiers dzo hashwaho u bva kha IP ya khumbelo na mafhungo a browser uri i bale vhafhasi vha duvha na u thivhela rate, nahone i nga shumisa mafhungo a tshifhinga tsha shango kana doro a tshi ṋetshedzwa nga infrastructure ya hosting. Hezwi ndi zviraledzi zwa pseudonymous, hu si fulufhedziso ya u sa dzhenelelwa hu sa vhusulisei. Event a i kateli vhunga hu ya app, password kana vhudavhidzani ha payment-card. U ela ha optional page-view a hu rumeliwi u swika ni tshi khou tendela; ni nga shandula khetho iḽi nga privacy settings dza website. U hanedza a hu thivheli u swika kha website kana documende dza mulayo. Rekhodo dza necessary hosting na security request dzi dzula dzo fhambana. Mafhungo a beta application a rumelwa fhedzi musi ni tshi rumela fomo.

17Data ya phrofaili, u ṱoḓa na vhudavhidzani

Dzina ḽanu, vhulapfu, vhudimvumvusi ho ḓivhadzwaho, khetho ya match, shango, dorobo, luambo, biography, tshifanyiso tsha phrofaili tsho tanganedzwaho na zwipiḓa zwa galari zwo phaḓaladzwa zwi tikedza phrofaili yaṋu na u ṱoḓa. U vhonala hu thivhelwa nga milayo ya u wanala, u thivhela, phirivhesi, subscription na u swikelelea ha galari. Friend ID ndi tshithu tsha u ṱoḓa tshine tsha nga kovhelwa; u tshi shandula zwi thivhela u ṱoḓa ha tshifhinganyana u shumisa ID ya kale fhedzi a zwi phumuli chats dzo no vha hone kana zwithu zwe munwe muthu a no vha o zwi vhona kale. Chats dzi nga vha dzi na milaedza ya u thoma, thalutshedzo, audio, transcripts, subtitle dza video, zwifanyiso, vhidio, tshifhinga, reaction na tshedziso ya u rumelwa/u vhala. Data iyi i a shandulwa u itela uṋea zwenezwo zwiito na, hune zwa vha zwi tshi ṱoḓea, thikhedzo, tsireledzo na u sedza mivhigo. App a i iti fulufhedziso ya end-to-end encryption.

18Website beta applications na khetho dza vhukwamani

A beta application i nga kuvhanganya zwipiḓa zwe na zwi ṋetshedza, sa dzina, email, pulatifomo ya devise, shango, dorobo, luambo, vhudimvumvusi ho ḓivhadzwaho, zwiṅwe zwiṱoḓiwaho zwa vhukwamani kana manotsi, na zwirekhodo zwa ḽino, phirivhesi na khetho dza vhukwamani. A i swikise akhaundi ya app. Ri shumisa application u langula u linga, u lavhelesa u wanala, u thivhela applications dzo dovhaho kana dza u shumiswa luvhi na u kwama nga ha u swikelela u lingiwa ho humbeliwaho. Marketing i sa ṱoḓei i fhambana na phindulo ya u shuma yo humbeliwaho. Ni nga humbela u khakhulula, u bvisa kha lisiṱa ḽa beta kana u phumula nga support@ai72app.com. Ni songo dzhena khumbelo dza ndeme dza pfunzo dza phirivhesi dzine dza si ṱoḓee.

19Optional usage analytics na u shuma ha ndeme

Usage analytics i a tendelwa nga u funza app nahone i nga shandululwa kha zwimiswa zwa Phirivhesi. U sa khetha u dzhenelela a zwi thivheli u shumisa app nga nḓila yo ḓoweleaho. U tendelwa ho teaho ha authentication, tsireledzo, u rumela, u khwaṱhisedza thengiso, thikhedzo na zwirekhodo zwa u thivhela u shumiswa luvhi zwi kha ḓi tea u shandulwa u itela u shuma zwenezwo zwiito; hezwi a si vhuimo ha consent ya optional analytics. Zwithu zwa luambo zwa website zwi nga vhulungwa hune ha vha hone kha devise u itela u humbula khetho yaṋu. U rumela beta application zwi rumela mafhungo zwe na khetha u a ṋea. Iyi nzivhadzo nga yoṱhe a i dzhii consent kana u ita analytics i shume.

20Zwine zwa itelwa, mabakani a mulayo na mbidzo dzaṋu

U shuma ha akhaundi, u rumela milaedza na u renga zwi ṱoḓa mafhungo u itela u ṋea tshumelo ine na i humbela. Tsireledzo na u thivhela u shumiswa luvhi, u fhindula mivhigo, u tandulula phambano na u khunyeledza mishumo ya mulayo zwi nga ṱoḓa u shandulwa huṱuku hu engedzeaho. Ri humbela consent hune ya vha na ndeme, hu tshi katelwa khetho dzo fhambanaho dzo sumbedzwaho dza u vhalelwa ha data i ṱholiwaho nga nḓila yo khetheaho, u shandululwa ha AI/cloud ya matshakatshaka ine ya kwama na optional analytics kana marketing. Mulayo une wa shuma u itela ndivho yoṱhe u ya nga ndivho na mulayo wa fhethu. Consent a si u litsha nga hoṱhe ha pfanelo dzaṋu. Ni nga humbela mafhungo nga ha mushumo wo khetheaho, u swikelela, u khakhulula, u phumula, portability, u thivhela, u hanedza, u bvisa consent kana u lingiwa nga muthu kha support@ai72app.com. Ri nga sedza vhupo ha uri ni nnyi musi ri sa athu u bvisa kana u phumula data. Ni nga dovha na amba na authority ya phirivhesi ine ya vha na maanḓa kha inwi.

21Vhupfuni, u shandulwa ha matshakatshaka na mikano

Firebase/Google Cloud i ṋea tshumelo dza akhaundi, storage na infrastructure; OpenAI i tikedza zwihumbulwa zwa AI zwo ṱaluswaho kha AI disclosure; Apple na Google zwi ṋea store, thengiso na push services zwi no kwama. Fhedzi data ine ya ṱoḓea kha feature yo khetheaho ndi yone fhedzi ine ya tea u ruma kha mupfuni wayo. Vhupfuni vhunzhi vhu nga shandula data nnḓa ha shango ḽaṋu nga vhuṱanzi ha contract, zwikalo zwa u tsireledza zwa techniki na zwa mulayo. U humbela feature ya AI zwi nga katela u rumela text, audio, image kana verification input kha mupfuni o teaho. U tenda zwajoni kha nzivhadzo iyi a zwi imeli consent yo khetheaho kana u tsireledzwa ha u shandululwa ho ṱoḓeaho nga mulayo.

22U phumula, u vhulunga na copies

U vhulunga hu tevhela zwifhinga zwo khetheaho na exceptions zwo bulwaho kha nzivhadzo iyi na Account Deletion policy. U bvisa element kha screen a zwi ambi nga zwoṱhe u phumula records dzoṱhe dza u ṱangana nazwo. U phumula akhaundi zwi thivhela u shumisa profile nga nḓila yo ḓoweleaho na u thoma mushumo wa u phumula; records dza tsireledzo, promotion-abuse, thengiso, phambano na mulayo dzine dza thivhelwa dzi nga sala u itela ndivho dzone dzo bulwaho. U vhulunga ha routine verification video ndi maḓuvha a 30, ngeno limited verification frames dzo bulwaho nṱha dzi tshi vhulungiwa tshifhinganyana tsha u tshila ha akhaundi, zwo tevhela u phumula na exceptions dzine dza shuma. Vhaṅwe anti-abuse identifiers vha na tshifhinga tsha u vhulunga tsha maḓuvha a 90. Financial records na evidence ya mulayo kana tsireledzo ine ya khou shuma zwi tevhela zwilavhelelwa zwazwo. Backups na local device caches a zwi ambi uri zwone zwi a vhona zwenezwo nga u ṱavhanya kana u swikelela zwone.

23Vhanwe vhathu na u rekhoda ha nnḓa

Kovhelani fhedzi content ine na khou takalela u kovhela na muṱanganedzi o itelwaho yone. U swikelela kana u ṱanganedza a zwi ni ṋei pfanelo ya u vhulunga, u kopira, screenshot, u rekhoda, u phaḓaladza, u rengisa, u randzisela munwe kana u vhulunga zwone kana u zwi shumisa u shusha, u sokou blackmail kana u dzhia vhupo ha muthu. Ni songo fhira blur, access expiry, moderation, blocking kana galari restrictions. Zwithu zwo phumulelaho kana zwo thivhelwaho zwi nga si tsha swikeleleka. Zwikalo zwa thekiniki a zwi koni u thivhela nḓila dzoṱhe dza u rekhoda nnḓa.